Modules available now:

7 STAR SERVICE BUTLER Private Study Module 1: The Professional Butler

ON SALE ! An introduction to the profession of Butler/Valet/Private Service Management, hotel and Villa, Resort,  Household Estate Management and Luxury Yacht Service. Setting the standards within the property, hotel or yacht. Understanding the roles of personnel for professional household management. Staffing, personal presentation and grooming. Personal Service Development. Profiling. Hotel Butler Service Job Description. Butler Service Flow example. Achieving Excellence in Guest Service text book PDF included with link access to Magnums Butler Academy YouTube channel for DVD’s. 

$135.00

7 STAR SERVICE BUTLER Private Study 4: Personal Valet & Laundry Management

ON SALE! Basic requirements and knowledge for the care and handling of clothes. Clothes maintenance and laundering techniques. Sorting out wash loads, stain removal techniques, pressing ironing and folding clothes, storage, organising linen cupboards. Care of guests’ clothes prior to use. Packing and unpacking of guest’s luggage. Shoe care and cleaning. Minor repairs to guests clothes. Purchasing and appreciating fine quality clothes and handmade shoes. Setting up and managing a Wardrobe, keeping records and inventories. Achieving Excellence in Guest Service text book PDF, By Jeeves book PDF included with link access to Magnums Butler Academy YouTube channel for DVD’s.

$135.00

7 STAR SERVICE BUTLER Private Study 7: Culinary Knowledge – Chef’s night off!

ON SALE! Menu planning for different food styles and dietary requirements. Speed cuisine! A professional Butler may often be called upon to 'create' a meal, so some basic techniques and recipes are included, along with some practical application. Organising and running an efficient kitchen, menu planning and compilation. Achieving Excellence in Guest Service text book PDF included with link access to Magnums Butler Academy YouTube channel for DVD’s.

$135.00

7 STAR SERVICE BUTLER Private Study 10: Club Lounge Butler Service

ON SALE! A very necessary and new topic Club Lounge Service for Hotels, Private Clubs and Airline Lounges, covers the many aspects of setting up a Club Lounge, staffing, interpersonal skills and standards. Food and Beverage Service. Front Office and Concierge. Achieving Excellence in Guest Service text book PDF included with link access to Magnums Butler Academy YouTube channel for DVD’s.

$135.00


Modules available soon:

7 STAR SERVICE BUTLER Private Study Module 2: Etiquette, Protocol and Manners

An important module in the world of butlering. Defining Etiquette, Manners and Protocol explores a raft of topics. Meeting and greeting guests, shaking hands, seating guests and addressing Royalty VIP and titled guests correctly. General etiquette pertinent to the many situations which the professional butler will be required to handle. Achieving Excellence in Guest Service text book PDF included with link access to Magnums Butler Academy YouTube channel for DVD’s. 

$0.00

  • Available soon

7 STAR SERVICE BUTLER Private Study Module 3: Housekeeping & Household Management

Understanding housekeeping, a comprehensive guide to housekeeping. Techniques and guidelines to assist in professional running of property. Time management, technology and computer systems, interview and hiring staff and staff inspections. Staffing and personnel knowledge. Flower arranging, storage, choosing, placing and presentation. Achieving Excellence in Guest Service text book PDF included with link access to Magnums Butler Academy YouTube channel for DVD’s.

$0.00

  • Available soon

7 STAR SERVICE BUTLER Private Study 5: Butler Administration Skills

Setting up the Butler’s Pantry. Creating and coordinating systems. Setting and maintaining standards. Records and Accounts Achieving Excellence in Guest Service text book PDF, included with link access to Magnums Butler Academy YouTube channel for DVD’s.

$0.00

  • Available soon

7 STAR SERVICE BUTLER Private Study 6 -Table Management

Elegant Butler-style service for the private dining room, advance preparations including cleaning silver, creating beautiful table settings and finishing touches. This module clearly illustrates the different styles of food and beverage service. Achieving Excellence in Guest Service text book PDF & Table Napkin Folding text book PDF, included with link access to Magnums Butler Academy YouTube channel for DVD’s.

$0.00

  • Available soon

7 STAR SERVICE BUTLER Private Study 8: Wine and Beverage Service

An in-depth look at wines (old world and new world) around the globe, spirits, beers traditional and boutique, well-known (and new) cocktails and French champagnes and sparkling wines from around the world. Non-alcoholic beverages and cocktails are covered as well. Clear instructions on the correct and responsible service of beverages. Pairing wines with food. Setting up a wine tasting event. Achieving Excellence in Guest Service text book PDF included with link access to Magnums Butler Academy YouTube channel for DVD’s. Cost includes marking of assignments and mentoring where applicable.

$0.00

  • Available soon

7 STAR SERVICE BUTLER Private Study 9: Communication, Guest Awareness, Forbzology, Security.

Client and Guest awareness. Establishing a rapport with employers and guests through more knowledge from a geographical and cultural point of view. Security, security issues, travel and transportation information. Arranging travel, Luxury goods. Body Language, recognising facial expressions. Creating empathy and engagement with guests and colleagues – Forbzology. Achieving Excellence in Guest Service text book PDF included with link access to Magnums Butler Academy YouTube channel for DVD’s.

$0.00

  • Available soon

7 STAR SERVICE BUTLER Private Study 11: Event Management, Weddings, Specialist Skills and Services

Great module for butlers and everyone wanting to learn more about successful event planning. Creating and catering for weddings. Correct procedures for wedding services and receptions. Setting up for functions, creating stunning table settings for formal and less formal events. Managing staff at functions and events. Understanding storing and serving Champagne, cigars and more! Achieving Excellence in Guest Service text book PDF included with link access to Magnums Butler Academy YouTube channel for DVD’s.

$0.00

  • Available soon

7 STAR SERVICE BUTLER Private Study 12: Luxury Yacht Service

An overview of Yacht Service, and some in depth knowledge on the subtle differences in serving on board a super yacht. Plenty of thought-provoking topics. And much, much more. Stay tuned! Achieving Excellence in Guest Service text book PDF included with link access to Magnums Butler Academy YouTube channel for DVD’s.

$0.00

  • Available soon